Thank you for shopping at deepersonar.shop. We are committed to providing you with high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help.
1. Returns
You have 30 days from the date of receipt to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You will also need to provide the receipt or proof of purchase.
2. Initiating a Return
To initiate a return, please follow these steps:
Please note that you are responsible for paying the return shipping costs. We recommend using a trackable shipping service to ensure that we receive your returned item.
3. Refunds
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
4. Exchanges
If you would like to exchange an item for a different model or accessory, please contact our customer support team at [Your Contact Information]. We will assist you with the exchange process, subject to product availability.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [Your Contact Information]. We will arrange for a replacement or refund, depending on the circumstances.
6. Non-Returnable Items
The following items are non-returnable:
7. Shipping Costs
Original shipping costs are non-refundable. You are responsible for paying the return shipping costs, unless the return is due to our error (e.g., you received a damaged or incorrect item).
8. Contact Us
If you have any questions about our Refund and Return Policy, please contact us at [Your Contact Information].
